# CRM Solutions

## Your Customer Data Is Everywhere. One System That Knows Everything.

Spreadsheets, emails, notes, chat logs - your customer info is scattered across a dozen tools. We build CRM systems that bring it all together, so every conversation starts with context and every opportunity gets tracked.

[See How It Works](https://teamwil.co/services/crm-solutions#features)

### Customer Hub

**Live Active Leads:** 847  
**Pipeline:** $2.4M  
**Win Rate:** 94%

**Sales Pipeline Activity**  
- **New:** 24  
- **Qualified:** 18  
- **Proposal:** 12  
- **Won:** 8

_Last activity: Email opened by Sarah just now_

## What We Build

### CRM That Actually Fits How You Work  
Off-the-shelf CRMs force you to change your process. We build systems that match how your team actually sells and supports.

### Lead Scoring & Qualification  
Automatically score leads based on engagement, company size, budget signals - whatever matters to your business. Focus on leads that actually convert.

### Visual Sales Pipeline  
Drag-and-drop pipeline that shows exactly where every deal stands. Custom stages, probability forecasting, and deal velocity tracking.

### Customer 360 View  
Every email, call, purchase, and support ticket in one place. Your team walks into every conversation knowing the full story.

### Automated Follow-ups  
Never let a lead go cold. Automated sequences, task reminders, and smart notifications keep deals moving forward.

### Support Ticketing  
Turn customer issues into opportunities. Track tickets, SLAs, and satisfaction - integrated right into your customer record.

### Reports & Analytics  
Real-time dashboards showing pipeline health, team performance, and revenue forecasts. Data you can actually act on.

### Lead Conversion
**+156% vs Last Quarter**  
**Qualified Lead Rate**  
- **New Leads:** 847  
- **Qualified:** 68%  
- **Converted:** 42%

### Customer Growth
**+89 This Month**  
**New Customers Added**

### Customer Health
- **Satisfaction:** 94% Across All Accounts  
- **CSAT:** 94%  
- **Retention:** 87%  
- **Engagement:** 78%

## Results

### What Happens When CRM Works  
Real outcomes when customer data is finally organized.

- **40% More deals closed**  
When your team sees the full customer picture, they close more deals.
- **2X Faster response time**  
Instant access to customer history means faster, better responses.
- **100% Customer visibility**  
Every interaction tracked. No customer falls through the cracks.
- **0 Lost leads**  
Automated follow-ups mean no opportunity is forgotten.

## How We Work  
From Scattered Data to Unified System  
We don't just install software - we understand your sales process first.

1. **Discovery**  
   We map your current customer touchpoints, data sources, and team workflows.
2. **Design**  
   We design a CRM that matches your process - not one that forces you to change it.
3. **Build**  
   We build, migrate your data, and integrate with your existing tools.
4. **Support**  
   We train your team and evolve the system as your business grows.

## FAQ

### Common Questions
**Should I build a custom CRM or use Salesforce/HubSpot?**  
It depends on your complexity. If off-the-shelf works, use it. But if you're spending hours fighting the system or paying for features you don't use, custom makes sense. We can also integrate with existing CRMs to add custom functionality.

**Can you migrate our existing customer data?**  
We handle full data migration from any source - spreadsheets, other CRMs, databases. We clean, deduplicate, and structure your data properly.

**How long does a custom CRM take to build?**  
A solid MVP typically takes 4-8 weeks. Complex enterprise systems with many integrations can take 3-4 months. We work iteratively so you see progress weekly.

**Will it integrate with our other tools?**  
We specialize in integrations. Email, calendar, Shopify, accounting software, marketing tools - we connect everything so data flows automatically.